You can guarantee an excellent experience for your vacation rental guests by providing them with lots of information and amenities.
As a vacation rental owner, you want to create a fantastic experience for your guests from start to finish. You want your guests to enjoy their stay, and you want to increase the chance that they will return in the future and recommend you to friends and family. So what can you do to create an excellent experience for your vacation rental guests? You can win over your guests by incorporating some of these strategies into your rental experience.
Communicate with Guests Prior to Their Stay
Before guests arrive at your property, list any rules, provide them with the necessary information, and make sure they know what to expect. The better informed your rental guests are about your rental experience, the more they will appreciate it once they arrive. Plus, having this information beforehand means they can pack and plan more accurately, ensuring a better overall experience.
Create a “Best Of” List for Your Community
Many of your vacation rental guests may have never stayed in your area before, and they won’t know it like a local. To create an excellent experience, provide guests with a list of the best spots in your community: the best pizza, date night restaurants, family-friendly attractions, grocery stores, and shopping. Help your rental guests get a feel for what’s available in the local area and how they can have the best vacation.
Keep Lines of Communication Open
While your guests are staying at your property, make sure they know that they can always contact you if there is a problem. Whether they have a missing key or a clogged toilet, you should be reachable for help. You can check in with them via text or email once they’ve arrived to let them know how they can contact you.
Create a Welcome Basket
Fill a basket with items to help your guests make the most of their stay or appreciate the local area. Consider things like local coffee, a gift certificate to your favorite local bakery or store, and toiletries from your favorite local makers. A welcome basket can set the tone for your guests’ entire stay.
Share Rules and Expectations From the Beginning
Make sure that your rental guests always know what they can expect. If your rental photos are out of date, it may be time to update them. If some amenities are not currently available, make sure your guests are aware. Your guests should be able to decide whether something is a problem before they book, rather than finding out about it after completing the booking.
Renting a vacation home is all about the experience it provides, from the first moment your guests contact you through the end of their stay. When you use these strategies, you can win over your guests and provide them with a better overall experience that will have them eager to spend time at your rental again.
List Your Ocean City Vacation Rental at VacationAtMyPlace.com
Vacation At My Place is a vacation rental website serving the 7 beach towns within the Delmarva Peninsula: Chincoteague, VA, Ocean City, MD, Fenwick Island, DE, Bethany Beach, DE, Dewey Beach, DE, Rehoboth Beach, DE, and Lewes, DE. Guests can choose from the best inventory at the beach, while our “local” knowledge makes searching easy to find your perfect place. In addition, each vacation rental provides an instant price comparison to both VRBO and Airbnb. Property owners can list their property for free! Vacation At My Place, where vacations begin and memories await!
For more information, email us at info@VacationAtMyPlace.com, call us at 877-287-VAMP (8267) or visit VacationAtMyPlace.com! You can also follow us on Facebook, Twitter, Pinterest, and LinkedIn.